In this week's issue: What is being said about you on social media?

Digital

ISSUE DATE: 14 January 2014 DOWNLOAD THIS WEEK'S ISSUE

Featured Story   Sentiment analysis lends brands a first line of defence in social media Companies are subject to consumer criticism as never before, but automated social network analytics can mitigate the worst damage.

THIS WEEK'S HIGHLIGHTS Amazon Web Services seeks domination of cloud market  We assess whether Amazon Web Services (AWS) can sustain its growth in the cloud computing market, despite increasing competition from rivals. Europeans wait for next-generation wireless hotspot technology Advances in hotspots will simplify the process of signing on to Wi-Fi networks, but progress in Europe lags behind Asia and the US. Banks could lower costs with cloud computing, but there are risks too  Banks cannot ignore the cloud any longer, but in a heavily regulated sector there are concerns that, as a huge leap, it poses a risk. Interview: Migration from RBS infrastructure proves anything but a Direct Line  After insurance firm Direct Line left its parent company, CIO Angela Morrison had to build a set-up from scratch while doing business as usual. Buyer’s guide to Windows XP support – part two: Failure to migrate from XP could torpedo your business As the date for the end of Microsoft’s operating system support looms, we look at the options available to CIOs who are using applications that run on nothing else. Bryan Glick, Editor in Chief DOWNLOAD THIS WEEK'S ISSUE

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