For contact center applications, focus on basic functionality

Networking Digest A roundup of content from TechTarget's networking sites|June 2, 2014 FEATURED STORY When buying contact center applications, don't be oversold By Gina Narcisi, News Writer When buying contact center applications, some enterprises will need to focus on basic functionality instead of the bells and whistles. (SearchUnifiedCommunications.com)   Advertisement NEWS   OpenDaylight partners create SDN controller testing environments OpenDaylight Executive Director Neela Jacques explains two SDN controller testing labs that were developed within the project. (SearchSDN.com)   Kemp pushes Layer 4-7 service insertion through a single platform Kemp Technologies says it enables simple Layer 4-7 service insertion from any vendor through a single software platform running on bare metal. (SearchSDN.com)   Extreme Networks' outdoor access point expands 802.11ac beyond walls Extreme Networks' new outdoor access point expands 802.11ac capabilities beyond walls for an undisrupted Wi-Fi experience.(SearchNetworking.com) EXPERT ADVICE   WLAN AP reviews: Aruba instant access points Aruba's series of IAP-225 access points promises quick provisioning and quick configuration, analyst Craig Mathias writes. (SearchNetworking.com)   How software defined storage and SDN connect through orchestration Software defined storage and SDN are separate infrastructures, but they can be co-managed and provisioned through orchestration tools.  (SearchSDN.com)   Software defined WAN: The old way of building branch networks is dead In the software defined WAN, we'll provision virtual overlays and move network management to the cloud, limiting costly on-premises equipment. (SearchSDN.com)   HBO’s Silicon Valley demos five UC pain points in three minutes Of the growing number of shows starring geeks (Big Bang Theory, The IT Crowd, Halt and Catch Fire) none epitomize the pain points of unified communications (UC) as profoundly as the recent TeleHuman sketch from HBO’s Silicon Valley. (SearchUnifiedCommunications.com)   How to prepare for an automatic enterprise infrastructure? Before adding automation, take control over your processes or else you could end up enhancing the problems you already have. (SearchNetworking.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Networking Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget Networking Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2014 TechTarget. All rights reserved.